RESORT FAQ'S
Here are some helpful tips and travel information so you can experience the best of Hyatt Ziva Los Cabos.
INCLUSIONS
All drinks and meals are included. On-site entertainment, fitness facilities, beach and pool butlers, non-motorized aquatic sports, daily outdoor and indoor activities, 24-hour room service, in-suite minibar, and free wifi. Tastings, pool foam parties and multiple social activities, are also part of the all-inclusive package. Please consult our Activities page for more information.
Ziva Club Suites include superior amenities:
- Private check-in and check-out
- Superior views
- Personalized concierge service
- In-suite minibar stocked daily
- Access to Hyatt Club Lounge
- Premium Wi-Fi and complimentary local calls
- 15% discount on spa services
- Discount on laundry services with express delivery
- Luxury bathroom amenities
- Laundry services with express delivery
The following services are not included as part of the all-inclusive plan, except as otherwise provided:
- Spa & beauty services
- Tours and excursions
- Third party on site boutique stores
- Off-site tours and excursions
- Airport transfers, taxis, local shuttle services, car rentals
- National and international telephone calls
- Beach cabanas
- Certain specialty wines and spirits
- Laundry and dry-cleaning services
- Nanny services
- Lobster and speciality private dinners
Yes, a day pass service is available, more information is available at Guest Services.